Amazon Alexa now responds to certain questions with skills that can help you when Alexa can’t

by admin September 6, 2017 at 10:09 am


Amazon is making it easier for Echo and Alexa-powered device owners to find voice apps that extend the functionality of its virtual assistant. The company recently launched a new feature that has Alexa making suggestions of third-party skills to try in response to certain questions. In other words, if you ask Alexa to do something that she’s not capable of, she’ll point you to a skill that can perform that task instead.

Alexa’s ability to recommend third-party skills was first spotted by Voicebot.ai, which noted that, in the past, Alexa would only say that she couldn’t help you when you asked a question she didn’t know the answer to.

For instance, Alexa would often respond like, “Hmmm. I don’t know that,” or she might tell you to check back later.

If you wanted to find a skill that suited your needs, then, you’d have to browse through the Alexa Skill Store on the web or in the Alexa companion app.

However, now things are changing. Recently, the virtual assistant has gotten clued into what the voice apps written for her platform can do, and will make suggestions if she thinks there’s one that can help you with your question.

Amazon has confirmed this skill recommendation functionality is new, but it’s not yet broadly rolled out either in terms of supported skills or Alexa’s customer base.

“Currently, in limited scenarios, Alexa will respond to certain questions by suggesting skills that may be helpful,” an Amazon spokesperson told TechCrunch. “We are excited for this feature to expand and to roll out to more customers over time to help them discover new skills and get information through Alexa.”